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Frequently Asked Questions

Your first stop for answers should be our new Frequently Asked Questions section. We often add new topics and questions, so if you have not browsed through the FAQs in a while, give them another visit.

Contact Us Online

The best way to get in touch is via our automated contact page.

Contact Us By Phone

Customer Support is available from 8:00am to 8:00pm EST, Monday through Friday, excluding holidays. Our U.S. Customer Care telephone number is 954-925-3755.

People in the following countries can call the direct phone numbers as listed below on Monday through Friday, excluding holidays. Our live International Support Team support the following languages:

English, French, German, Italian, Portuguese, Spanish, Korean, Bulgarian, Hindi, Polish

Country Direct Phone Numbers Hours of Operation
Australia + 61 / 261403417 9:30 am to 5:30 pm (Melbourne time zone)
Austria + 43 / 12297465 9:30am to 5:30pm
Spain (Barcelona) + 34 / 932201461 2:30pm to 11:00pm
Brazil (Rio) + 55 / 2139585548 8:00am to 4:00pm
Brazil (Sao Paulo) + 55 / 1139564728 8:00am to 4:00pm
Canada - English Only + 1 / 647-556-2174 8:30am to 5:00pm
France + 33 / 182882610 9:00am to 5:30pm
Germany + 49 / 3031877831 9:00am to 5:30pm
Italy + 39 / 0694801267 9:00am to 5:30pm
Korea + 82 / 260222435 2:00pm to 10:00pm
Spain (Madrid) + 34 / 911238780 2:30pm to 11:00pm
Mexico (Mexico City) + 52 / 5546319999 6:30am to 3:00pm
New Zealand + 64 / 48310736 5:00pm to 9:00am
Poland + 48 / 222098973 9:00am to 5:00pm
Russia + 7 / 4954022482 9:00am to 5:30pm
Switzerland + 41 / 315087042 9:00am to 5:30pm
United Kingdom + 44 / 2036424672 9:00am to 5:30pm
United States + 1 / 954-925-3755 8:30am to 5:00pm